Terms & Conditions
Last Updated: 10 November 2025
By booking services, you accept these Terms.
1. Services for dogs over 3 years of age:
Dog walking, Dog boarding, drop-in visits.
2. Client Responsibilities:
Provide accurate information and safe access.
3. Behaviour & Safety:
Dogs must not be aggressive or excessively barky.
4. Veterinary Emergencies:
We may seek vet care if you cannot be reached.
5. Weather:
Walks may be shortened under extreme conditions.
6. Keys:
Stored securely in our home.
7. Payment:
Due on or before service.
8. Cancellations:
24-hour notice required. Late cancellations incur 25% fee.
9. Scheduling Window:
±15 minutes.
10. Equipment:
We use the client’s leads and harnesses but have our own spare ones.
11. Off-Lead:
We will let the dogs walk off-lead where it is safe.
12. Group Walks:
Small groups of up to 4 only (with 2 of us)
13. Media:
Photos may be used unless opted out.
14. Liability:
We are insured with Public Liability insurance
15. Governing Law:
UK law applies.